1) What must I have in order to make payments?
You must have a PayPal account in order to send payments to BlueToast Webhosting.
2) I'm late on my payment. What do I do and what happens?
Well if I get around to it, the first thing I will do is suspend your account. When an account is suspended, trying to go to any page on the account's website will redirect to a page that exclaims that the account was Suspended. If I do happen to get around to suspending accounts, as soon as I receive your payment and verify that the transaction went through I will unsuspend it and put it back into normal conditions. Now if you are late on a payment, you should pay it as soon as possible. If you are unable to pay or I have not received your payment after the 3rd day of each month, I will give you a 7-Day notice before shutdown. If you happen to come up with the money after the 3rd of each month and want to keep your account, there will be an additional $5.00 late payment fee.
3) What is the late-payment fee?
A late-payment fee is an additional $5.00 fee to revive an unpaid account while it is within it's 7-Day shutdown notice. If an account has been shutdown, deleted or removed, it cannot be revived. It is a customer's priviledge that they be given a grace period for late payments.
4) When do I pay?
You should make your payments between the 1st to the 3rd day to pay for the month before. In order to make organization easier and claim hosting for a customer, they must pay at the beginning of months for the last month.
5) Are there any other payment methods besides doing it through PayPal?
Unfortunately there are none other as of this moment.
6) How do I cancel my account and what happens when I do?
To cancel your account you should e-mail me with your PayPal address and the website you pay for through that account. I will refund you completely and you will have a 7-Day grace period to backup any material from your website before it is permanently deleted.
7) How many customers do you have and how much do you make?
First of all its a little rude to ask such question, and secondly many privacy issues also fall into play. Webhosts keep their financial material to themselves; in other words it is not any of your business.
8) Isn't that "$1.00 token of trust" a setup fee?
Yes and no. You will not be charged for your first month, but you will receive some information regarding how many additional gigabytes of bandwidth or webspace you have used. If you are charged for any additional gigabytes of bandwidth of webspace, it will be tagged onto the bill of the second month of our service with you to make your payments efficient and simple.
9) Why is shell access so expensive?
Shell access is discouraged but available. We may offer lower rates to customers that have been with our service for a trustable and reliable period of time (upon request though).
10) Why is unmetered bandwidth so expensive?
Unmetered bandwidth is generally very expensive. The idea would be that the more demand and customers there is for unmetered bandwidth (in our services, that is), the less expensive we will make this. In other words, if a lot of our customers wanted to have unmetered bandwidth, we would adjust the rates for unmetered bandwidth to be as suitable and affordable for all.